New CEO begins duties
SYRACUSE — The renovation project at the Syracuse Fire Department Federal Credit Union continues with the organization under the leadership of a new CEO.
The project is more than halfway complete, per a Sept. 30 blog post on the credit union’s website.
The Syracuse Fire Department Federal Credit Union is located at 211 Wilkinson St.
Besides the renovation project, the credit union’s board of directors in late July announced the appointment of Andrea Thune as its new CEO. Thune began her duties Aug. 3 following the retirement of then CEO Jeffrey Fragale.
“After an extensive search, the board of directors is pleased to announce the appointment of Ms. Thune to this position. She brings a wealth of knowledge and experience to our credit union,” John Cowin, chairman of the board of directors, said.
Thune has 20 years of experience working for credit unions, serving in a variety of management capacities, particularly in lending. Her past positions include serving as director of lending at ACMG Federal Credit Union in Solvay for the last two years and as a mortgage account executive at The Summit Federal Credit Union for the 17 years before that, according to Thune’s LinkedIn profile.
She is also a certified credit union financial counselor (CCUFC) and a trustee for the New York Credit Union Foundation.
Crews are focusing on the building’s lobby with plans to include additional offices for more staff to meet with members in privacy, per the Sept. 30 blog post. Workers are also updating the building’s entrance and its lighting.
The project is creating a new waiting area for members, which will have new furniture and is located directly across from a new coffee station. A new check-writing station will be located near the waiting area as well, the credit union said.
The organization also installed new cash recyclers which means customer transactions will be “streamlined.”
The credit union added a second drive- thru lane to its building. It has yet to open but will allow members to “take advantage of the shorter lines and faster service,” it contends.