SYRACUSE — Systems Management Planning (SMP), an information-technology (IT) company, has expanded into the Syracuse market. It opened a 600-square-foot office at 499 S. Warren St. in December, says Kevin Pierce, an account manager who operates the office. Founded in 1997, the company is headquartered in West Henrietta, near Rochester. Besides its offices in the […]
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SYRACUSE — Systems Management Planning (SMP), an information-technology (IT) company, has expanded into the Syracuse market.
It opened a 600-square-foot office at 499 S. Warren St. in December, says Kevin Pierce, an account manager who operates the office.
Founded in 1997, the company is headquartered in West Henrietta, near Rochester.
Besides its offices in the Rochester and Syracuse areas, the firm says it has an office in Albany, along with “technical experts across the region from Buffalo to Binghamton.” It also has offices in Burlington, Vermont, and Danbury, Connecticut.
“SMP is really focused on finding digital ways to make businesses better places. There are faster ways to make money, to make decisions, to communicate with colleagues and customers,” says Pierce.
Pierce joined the firm last November, he says.
“As soon as I accepted the offer, I said, ‘hey, what I’d really love to do is this …’ My vision is to build this territory in a way that connects us between Albany and Rochester,” he adds.
Pierce previously worked as an account manager for Annese & Associates Inc., according to a May 2016 news release on the Annese website.
Pierce found the available office space for SMP through a search on Google, calling it a “quality, affordable” option.
The Syracuse office helps SMP “eliminate all the miles,” says Pierce. “I have three cameras on my desk. I can have three different video collaboration calls at the same time,” he notes.
About SMP
SMP, which is owned by Eric Rorapaugh, generates about $100 million in revenue annually, according to Pierce.
The firm employs about 100 people, including Pierce and a data-center engineer in the Syracuse office.
SMP hires based on “talent and on experience,” according to Pierce.
“One of our employees lives in Pittsburgh, and he’s one of our most utilized engineers. He’s just so brilliant, we don’t need him to be here for most of the work that he does.” SMP also has an employee in Toronto who does the same thing.
When asked if SMP will hire additional employees for the Syracuse office, Pierce notes that the firm is looking for qualified engineers and qualified sales people.
“These job openings are available if the right people in Syracuse are interested,” says Pierce.
The Syracuse office currently services between 15 and 25 clients, which includes a mix of existing and new customers.
The company delivers technology products, along with professional, managed, and consulting services in a number of key markets, including education, health care, commercial, finance, and government, according to its website.
SMP partners with IT companies including Cisco Systems Inc. (NASDAQ: CSCO); Dell Inc.; Hewlett Packard Enterprise (NYSE: HPQ); NetApp, Inc., and VMWare Inc. (NYSE: VMW). It also has a group of what it calls “ecosystem” partners, including Microsoft Corp. (NASDAQ: MSFT); Crestron Electronics; and Riverbed Technology Inc., according to its website.
“Really everything that data travels across in your company is something that we’re able to help you with,” says Pierce.