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ICS Solutions Group expanding in Syracuse, coming to Ithaca

By Eric Reinhardt


Endicott–based ICS Solutions Group has moved its Syracuse–area office to a 6,500-square-foot space inside the building at 6007 Fair Lakes Road in DeWitt. It previously operated in a 4,500-square-foot space at 2518 Erie Boulevard East in Syracuse.

ICS Solutions Group, an information-technology (IT) support firm, has moved its Syracuse–area office to a larger space at 6007 Fair Lakes Road in DeWitt.

The firm also plans to open an office in Ithaca.

ICS expects to add employees in its Syracuse–area office, prompting the move from its previous 4,500-square-foot location at 2518 Erie Boulevard East in Syracuse. 

It moved to a 6,500-square-foot space in the 34,000-square-foot Fair Lakes Road building. The company moved in on Aug. 4, says Kevin Blake, president and co-owner of ICS Solutions Group.

ICS plans to add between five and 10 new employees at the DeWitt office in the next year, he says. The new employees will include both sales and technical people.

“We felt 6007 Fair Lakes gave us a little more of a professional feel, gave us some more space that allowed us to grow,” says Blake. He spoke with CNYBJ from Endicott on Aug. 14. The company is headquartered at 111 Grant Ave. in Endicott.

ICS employs between 75 and 80 people total, including 17 in the new office in DeWitt. 

Blake declined to disclose the company’s annual revenue total, but noted that the firm is “on pace” to grow 25 percent in 2017.

“A big area of growth in the last year has been around digital security with all the compliance, so that’s driven a lot of our growth in the last year,” he notes.

Founded in 1986, ICS services small, medium, and large businesses, providing IT and security services. The firm also handles phone systems, surveillance cameras, and printers. 

Blake owns the company along with Travis Hayes, he says, adding that he is the firm’s majority owner. 

New Ithaca office

ICS also plans to soon open an office in Ithaca. The office at 700 Cascadilla St. would represent the company’s third location.

In the last month, ICS hired two employees who live in the Ithaca area, so the firm will begin with four or five employees in that office. 

“We’ll be looking to add more [technicians] in the next three to six months as we add clients,” he adds. 

Blake would also like to open offices in both Elmira and Oneonta, which could happen through acquisitions, but said he couldn’t yet provide more details on that.

“I see the company growing 20 to 25 percent per year and the same percentage of employee growth, so I see us adding 10 to 15 jobs a year,” says Blake.


ICS Solutions Group services a client base that numbers “somewhere in the 500 range,” according to Blake. 

ICS services customers that include Modern Marketing Concepts, Inc.; Wagner Lumber in Owego; Syracuse Behavioral Healthcare; Associated Gastroenterology of Central New York, P.C.; Stafkings, a Binghamton–based recruitment firm; and Matthews Auto Group, which is headquartered in Vestal. 

Blake estimates that ICS Solutions Group generates about 15 percent of its revenue from clients in northeast Pennsylvania in communities such as Gowanda, Sayre, and Montrose.