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How Leading from the Heart Can Propel Business Executives to Greatness

By Kimberly Roush


A healthy ego can be a good thing, allowing people to take pride in who they are and what they do.

But when business leaders allow an unhealthy ego to drive them, enormous problems are certain to follow.

A big ego can be toxic. Your ego should not feed on the thought, “I’m bigger and more important than you.” Instead, your ego should thrive on the thought, “I’m big because I’ve made the best of myself and I know you can do the same.” It’s the difference between the ego of a big head and the ego of a big heart. And frankly, we need more leaders who lead from the heart.

Here are a few tips to help leaders get started on the road to accomplishing that:

• Cultivate resourceful mindsets in yourself and others. There are no unresourceful people, but there are unresourceful states of mind. They include fear, doubt, and stress. People are often unresourceful when they feel overwhelmed, or when they become judgmental. Resourceful states are the positive ones: You are confident, empathetic, playful, energetic, enthusiastic, curious, joyful, loving, engaged, and grateful.

• Play to your strengths. People too often focus on weaknesses. We’re always trying to fix what’s wrong, We feel deficient, so we try to close the gap, but when people focus on their weaknesses, they end up acting defensively — pointing fingers and blaming others. By contrast, when people focus on strengths, they’re celebrating what is right. We feel engaged, we collaborate, and we find job satisfaction. We feel a sense of joy, flow, energy, and fulfillment. Each of us has strengths that are unique and enduring, and it is in our strengths that we have the greatest room for growth.

• Don’t let challenges overwhelm you. Business leaders — and people in general — have a choice when difficulties emerge. We can look at our challenges as insurmountable, and that’s what they will become. Or, we can assume there are solutions out there for us to find — and they will come to us. Yes, work takes effort, but it doesn’t have to be onerous. The effort can be so much fun that it seems to be no work at all.

Can we control everything? Absolutely not. Life can happen at any moment, good, bad, or ugly. But do we want to go through life in a cautious, negative state, always looking out for something bad that’s going to happen and perhaps even bringing it on? 

Or do we rewire ourselves so that we see it all as part of the ride? What we can control is how we respond. We can choose the mindset and the mood that we wake up with every morning.      

Kimberly Roush is founder of All-Star Executive Coaching (, which specializes in coaching C-level and VP-level executives from Fortune 100 companies to solo entrepreneurs. She also is co-author of “Who Are You… When You Are Big?” Roush is a former national partner with a “Big 4” public accounting firm, bringing more than 30 years of business experience to her coaching including extensive work with C-suite executives, boards of directors, and audit committees.

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