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Crouse Health formally opens new lobby at Crouse Hospital

By Eric Reinhardt


Crouse Health on July 18 formally reopened an expanded lobby in the Irving building of Crouse Hospital. The $2.2 million project is part of the larger $38 million emergency-services project, which Crouse Health expects to finish in October. (Photo provided by Crouse Health)

SYRACUSE, N.Y. — Crouse Health has reopened a newly expanded main entrance and reception area in the Irving Avenue building, which is part of Crouse Hospital. 

Crews started work on the $2.2 million lobby project back in March, Robert Allen, VP of communications & government affairs at Crouse Health, said in an email response to a BJNN inquiry.

The Hayner Hoyt Corporation of Syracuse handled the construction work, according to Allen. Tim Bivens of Salina–based Bivens + Associates Architects was the project architect.

The effort is part of the larger Pomeroy emergency-services project, which crews will finish in October.

Crouse Health completed the first phase of construction on its new $38 million emergency-services department in July 2017. The second phase involves the re-location of Crouse PromptCare into the main emergency department. It currently operates at 739 Irving Ave., across from Crouse Hospital.

The move means all Crouse Health emergency services — acute care and treatment for minor illnesses or injuries — will be housed in one location, Crouse Health said.

Crouse is naming the new department in honor of William and Sandra Pomeroy. The hospital in March 2016 announced that the William G. Pomeroy Foundation provided a “generous” donation that placed the Pomeroy name on the hospital’s renovated emergency department. Crouse didn’t disclose how much money the foundation donated.

New lobby

The new lobby includes additional seating for visitors, a larger Jazzman’s Café, and a single entrance and exit area, which will “help to better coordinate” visitor flow in the main lobby area.

Besides the interior work on the lobby, crews also finished work on two new vehicle lanes outside the lobby to improve traffic flow and “reduce congestion in this area.” Crews also installed new, “larger” sidewalks, which will be “heated in the winter for safety,” Crouse Health said.

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