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Crouse Health completes first phase of $38 million emergency department project

By Eric Reinhardt


Crouse Health ED formal opening
Officials at Crouse Health cut a ribbon to mark first-phase completion of the hospital’s new Pomeroy emergency-services department. The second phase of work, which is a renovation of the existing emergency department, will finish in the fall of 2018. (Eric Reinhardt / BJNN)

SYRACUSE, N.Y. — Crouse Health has completed the first phase of construction on a $38 million project creating its new emergency-services department.

Its infrastructure and technology advancements make the new department “the region’s most innovative and modern facility,” Crouse Health boasted in a news release announcing the formal opening to mark the conclusion of the first phase of construction.

Crouse held a formal opening event Wednesday afternoon, a community open house on Thursday, and a tour for regional emergency-services providers on Friday.

The new space is “three times larger” than the current emergency-services area, the hospital added.

“We often refer to the emergency department as the front door to the hospital. That has always been the case here at Crouse, with some 54 percent of the patients we care for entering our system through the [emergency department],” Kimberly Boynton, president and CEO of Crouse Health, said in her remarks at the formal opening event. “This important project has been years in the planning and is a tangible expression of Crouse’s mission to provide the best in high quality, efficient, and accessible patient care…,” said Boynton.

Crouse is naming the new department in honor of William and Sandra Pomeroy.

The hospital in March 2016 announced that the William G. Pomeroy Foundation provided a “generous” donation that placed the Pomeroy name on the hospital’s renovated emergency department. Crouse didn’t disclose how much the foundation donated.

The second phase of the project involves renovation work on the existing emergency department area to become the new PromptCare spaces, which work crews should finish in the fall of 2018.

The project’s second phase will result in Crouse relocating its PromptCare urgent-care service from its current location across Irving Avenue to the space that the existing emergency department currently occupies.

The existing PromptCare facility, which operates across the Irving Avenue from Crouse Hospital, will remain open until crews finish the second-phase renovation work creating the new PromptCare space, Boynton told BJNN in an interview at the formal opening event.


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