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Community Bank System’s new CHRO to begin post on Oct. 1

By Journal Staff (


Maureen Gillan-Myer on Oct. 1 starts as the new executive VP and chief human-resources officer at Community Bank System, Inc. In this 2018 photo, she was in her role as head of human resources at HSBC Bank USA, speaking to thousands of students at the 2018 Youth Business Summit of Virtual Enterprises International, a New York City–based educational nonprofit that connects students with business opportunities. (PHOTO CREDIT: VIRTUAL ENTERPRISES INTERNATIONAL WEBSITE)

DeWITT, N.Y. — Community Bank System, Inc. (NYSE: CBU) recently announced that Maureen Gillan-Myer will soon join the banking company as its executive VP and chief human-resources officer (CHRO). 

Gillan-Myer has more than 29 years of leadership and oversight experience in all aspects of human resources and is currently serving as HSBC USA’s CHRO. She will join Community Bank System, effective Oct. 1, and will also serve on the company’s executive-management team.

Gillan-Myer joined HSBC USA in 2003 and has served in various leadership roles with increasing responsibility over her career with that global banking company, including her current position of CHRO. She leads a team of more than 150 HR professionals and supports over 10,000 employees. Prior to HSBC USA, Gillan-Myer held HR positions at two other financial-services firms — Household Finance Corporation and Beneficial Corporation. 

“We are thrilled to have Maureen join our executive management team. The Company is fortunate to add an experienced CHRO who brings invaluable experience from a major financial institution,” Mark E. Tryniski, Community Bank’s president and CEO, said in a Sept. 2 news release. “With Maureen’s significant experience and leadership, she is uniquely qualified to help us continue to develop an innovative, diverse and inclusive workforce and culture.”

Community Bank System operates more than 225 branches across upstate New York, northeastern Pennsylvania, Vermont, and western Massachusetts through its banking subsidiary, Community Bank, N.A. With assets of more than $14.8 billion, the DeWitt–based banking company is among the nation’s 125 largest banking institutions.   

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