ITHACA — The CBORD Group and GetWellNetwork announced a new partnership May 16 that will allow hospital patients to order personalized meals using in-room televisions and iPads. CBORD, based in Ithaca, provides colleges, health-care organizations, corporations, and others with hardware and software in areas such as security, access control, identification-card control, food service, and online […]
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ITHACA — The CBORD Group and GetWellNetwork announced a new partnership May 16 that will allow hospital patients to order personalized meals using in-room televisions and iPads.
CBORD, based in Ithaca, provides colleges, health-care organizations, corporations, and others with hardware and software in areas such as security, access control, identification-card control, food service, and online ordering. GetWellNetwork, based in Bethesda, Md., provides interactive software for patients.
The businesses say integrating meal orders with in-room televisions is an easy option at a time when hospitals are trying to improve patient-satisfaction scores.
“We are very excited about this new partnership and believe that it will improve the patient experience within hospitals across the country,” Cindy McCall, CBORD’s vice president of marketing, said in a news release. “By connecting the GetWellNetwork system with CBORD’s popular room service solution, patients won’t have to wait for overloaded hospital call center operators during high traffic times.”
GetWellNetwork says its software helps patients learn about their medical condition, fill prescriptions, check emails, access the Internet, and watch entertainment programs.
“With CBORD, patients using the GetWellNetwork will now enjoy another benefit that adds to the comfort and convenience of their stay,” Cheryl Gnehem, vice president of professional services for GetWellNetwork, said in the release.
Founded in 1975, CBORD serves more than 6,000 clients in the U.S., Canada, Europe, South Africa, the Middle East, New Zealand, and Australia. CBORD employs more than 400 people.
The firm recently named a new president. Max Steinhardt assumed the post May 1.
He succeeded Tim Tighe, who had been a CBORD executive for more than 25 years. Since joining CBORD in 2006, Steinhardt served as senior vice president of operations and chief operating officer before becoming president.
CBORD is a unit of Roper Industries, Inc. (NYSE: ROP), which acquired the firm in 2008 in a deal worth $367 million. Roper provides products, software, and services to sectors including water, energy, transportation, education, and health care.
Net sales for the first quarter totaled more than $711 million at Roper, up from $645.3 million a year earlier. Net earnings totaled $108 million, up 22 percent from the first quarter of 2011.
The company earned $1.09 per share in the period, up from 91 cents a share a year earlier.
For the full year in 2011, Roper earned $427 million, up 32 percent from 2010. The company earned $4.34 per share for the year, up from $3.34.
Net sales for the year totaled nearly $2.8 billion, up from about $2.4 billion in 2010.