Advice from Business Mentors in Central New York

New DEC Environmental-Audit Policy is Worth Considering

Let’s face it — ensuring environmental compliance can be a daunting task given the proliferation of increasingly complicated regulations. To help the regulated community, in 1995, the U.S. Environment Read More
Ten strategic planning what-ifs for your nonprofit

In the nonprofit sector, the strategic planning and positioning of your organization typically involves a multitude of “What if?” questions or scenarios as well as predicting future trends. I hope you Read More
‘Tis the Season … for tax planning

While it may seem as though you were filing tax returns just yesterday and packing away last year’s records, the time for tax planning for this year-end is now upon us. With a number of significant ch Read More
Building a Brand Begins with Research

Organizations spend a lot of money each year to develop their image, brand reputation, and messaging for their key audiences. However, there comes a point when leaders wonder if what they are communic Read More
Retain Your Key Employees: Develop Their “Stakeholder” Skills

Since the beginning of the Great Recession in 2008, many contractors have found themselves in a continuous battle to achieve a positive bottom line. They have reduced overhead, whittled away at their Read More
The National and Regional Economy

I’d like to review recent developments in the local and national economies. As always, what I have to say reflects my own views and not necessarily those of the Federal Reserve System or the Federal O Read More
How to Take Control of Your Online Reputation

Social media isn’t new anymore. Just about everyone uses Facebook, Twitter, YouTube, LinkedIn, blogs, photo-sharing sites, and more. And it’s not new for organizations to use these sites for two-way c Read More
On Customer Service, Do Your Employees Really Hear You?

Knowing my passion for excellent customer service, my neighbor shared his recent service experience with me. He took his white truck in to be serviced. When he dropped the truck off, the service advi Read More
Payment-Bond Claims: An Alternative Way to Ensure Contractors are Paid

All too often, unfortunately, many construction subcontractors do not get paid for labor or materials. In order to receive payment, most subcontractors resort to filing a Mechanics Lien. The governin Read More