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BBB names Clark new upstate president

By Traci DeLore


The Better Business Bureau (BBB) serving upstate New York has a new president.

David Polino retired after 30 years of service, and Warren Clark replaced him today (June 4) as the regional agency’s new president.

Polino, who will retain a consulting position with the BBB, began his career at the agency in 1982.

Clark started his affiliation with the BBB first as a small-business member through Brownies Army & Navy store in Buffalo and as owner of Uniform Namemakers Company. He became a member of the BBB board in 1979, and also served on the Council for Better Business Bureaus, where he served in 2010 as treasurer.

“Warren [Clark] has been an important part of this organization for a number of years, first as a board member holding every leadership position with ease, and two years ago he became part of the staff,” Phil Toohey, BBB board chairman, said in a news release. “He’s more than prepared to lead as our next president.”

“There’s never been a more important endeavor for me than the work of the BBB,” Clark said. “This organization is invaluable on a number of levels. In a world where mistrust can be seen and heard in daily news reporting, I stand proud to become this organization’s next president where the toughest standards must be maintained in order to be affiliated with our trusted name.”

The BBB ( serving upstate New York maintains 45,000 business reviews and nearly 6,000 are currently BBB-accredited businesses. Polino led the agency’s region through several expansions, growing the western New York and Albany regions to include Syracuse and then Rochester to complete the now 48-county region.

Clark, who served on the board during this time, is a graduate of Binghamton University and resides in Amherst.

Contact DeLore at


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