AUBURN, N.Y. — The Auburn Doubledays baseball club announced it will use Charlotte, North Carolina–based TicketReturn — a provider of box office, online, and mobile ticketing services — as its ticketing vendor.
TicketReturn offers services that include event marketing, access control, attendance reporting, accounting, and fundraising features for sports and entertainment venues.
The Auburn Doubledays are the single A, short-season affiliate of the 2019 World Series champion Washington Nationals.
The Doubledays will “benefit from several key TicketReturn features,” including enhanced customer relationship management (CRM) functionality, online vouchers, non-ticketed inventory, and ticketing package capabilities that include flex packages, miniplans, and season ticket options, TicketReturn contends.
Auburn also plans to capitalize on the tools provided within TicketReturn’s online management platform by allowing fans to resell, print, and email their tickets “with just the click of a button.” The team can also take advantage of “free integration” with Groupmatics, which offers a streamlined process for the sale and distribution of group tickets.
TicketReturn says it serves more than 250 client venues and issues more than 38 million tickets annually. As a provider of ticketing services for Minor League Baseball (MiLB) in the U.S. and Canada, TicketReturn also serves minor-league hockey teams, and teams in soccer, basketball, and lacrosse. TicketReturn’s client venues include theater and casino showrooms, motorsports, horse racing, university arenas, and sports stadiums.
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