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KS&R to cut 60 jobs at downtown Syracuse call center

by Adam Rombel

Date: 1/18/2017 at 18:12:29

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SYRACUSE, N.Y. — Knowledge Systems & Research, Inc. (KS&R), a global market-research firm, will eliminate 60 of the 90 jobs at its call center in downtown Syracuse this spring.

The job cuts at the call center, located at 224 Harrison St., are set to occur on April 15, according to a Worker Adjustment and Retraining Notification (WARN Notice) the company filed with the New York State Department of Labor. The state posted it online on Tuesday.

KS&R told the state the layoffs were due to a “decline in phone market research.”

 



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